{"id":10859,"date":"2026-06-26T15:09:45","date_gmt":"2026-06-26T12:09:45","guid":{"rendered":"https:\/\/joulupallo.fi\/peruutusoikeus-ja-palautukset\/"},"modified":"2026-06-26T15:34:41","modified_gmt":"2026-06-26T12:34:41","slug":"peruutusoikeus-ja-palautukset","status":"publish","type":"page","link":"https:\/\/joulupallo.fi\/fi\/peruutusoikeus-ja-palautukset\/","title":{"rendered":"Peruutusoikeus ja palautukset"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10859\" class=\"elementor elementor-10859 elementor-10849\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-20a4145 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"20a4145\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-85042e8\" data-id=\"85042e8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b854f8c elementor-widget elementor-widget-text-editor\" data-id=\"b854f8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"55\" data-end=\"135\"><strong data-start=\"59\" data-end=\"76\">Joulupallo.fi <\/strong>haluaa, ett\u00e4 tunnet olosi turvalliseksi asioidessasi kanssamme.<\/p><h2 data-section-id=\"1ghyegf\" data-start=\"137\" data-end=\"159\">14 p\u00e4iv\u00e4n peruutusoikeus<\/h2><p data-start=\"161\" data-end=\"301\">Kuluttajana sinulla on kuluttajansuojalain mukainen oikeus peruuttaa ostoksesi 14 p\u00e4iv\u00e4n kuluessa siit\u00e4 p\u00e4iv\u00e4st\u00e4, kun olet vastaanottanut tilauksesi.<\/p><p data-start=\"303\" data-end=\"456\">K\u00e4ytt\u00e4\u00e4ksesi peruutusoikeutta sinun tulee ilmoittaa siit\u00e4 meille 14 p\u00e4iv\u00e4n kuluessa t\u00e4ytt\u00e4m\u00e4ll\u00e4 alla oleva lomake tai ottamalla yhteytt\u00e4 s\u00e4hk\u00f6postitse osoitteeseen <strong data-start=\"433\" data-end=\"455\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"435\" data-end=\"453\">info@joulupallo.fi.<\/a><\/strong><\/p><h2 data-section-id=\"1sn4w5m\" data-start=\"458\" data-end=\"478\">Palautusehdot<\/h2><p data-start=\"480\" data-end=\"515\">Palautuksen hyv\u00e4ksyminen edellytt\u00e4\u00e4, ett\u00e4:<\/p><ul data-start=\"517\" data-end=\"766\"><li data-section-id=\"1g42wa\" data-start=\"517\" data-end=\"578\">Tuote on k\u00e4ytt\u00e4m\u00e4t\u00f6n ja olennaisesti muuttumattomassa kunnossa.<\/li><li data-section-id=\"ljdbhd\" data-start=\"579\" data-end=\"637\">Tuote palautetaan mahdollisuuksien mukaan alkuper\u00e4ispakkauksessa.<\/li><li data-section-id=\"1je1oma\" data-start=\"638\" data-end=\"679\">Mahdolliset sinetit ovat ehji\u00e4.<\/li><li data-section-id=\"1l4y607\" data-start=\"680\" data-end=\"766\">Palautus l\u00e4hetet\u00e4\u00e4n kohtuullisessa ajassa sen j\u00e4lkeen, kun olet ilmoittanut peruutuksesta.<\/li><\/ul><h2 data-section-id=\"1stwzum\" data-start=\"768\" data-end=\"785\">Palautuskustannukset<\/h2><p data-start=\"787\" data-end=\"859\">Asiakas vastaa palautuksen toimituskuluista, ellei toisin ole sovittu.<\/p><p data-start=\"861\" data-end=\"956\">Suosittelemme s\u00e4ilytt\u00e4m\u00e4\u00e4n kuitin tai seurantatunnuksen, kunnes palautus on vastaanotettu.<\/p><h2 data-section-id=\"1djsekz\" data-start=\"958\" data-end=\"974\">Hyvitys<\/h2><p data-start=\"976\" data-end=\"1158\">Kun olemme vastaanottaneet ja tarkastaneet palautetun tuotteen, hyvit\u00e4mme tuotteen arvon ilman aiheetonta viivytyst\u00e4 ja viimeist\u00e4\u00e4n 14 p\u00e4iv\u00e4n kuluessa siit\u00e4, kun palautus on vastaanotettu ja hyv\u00e4ksytty.<\/p><p data-start=\"1160\" data-end=\"1260\">Hyvitys tehd\u00e4\u00e4n samalla maksutavalla, jota k\u00e4ytettiin ostoksessa, ellei toisin sovita.<\/p><h2 data-section-id=\"tyt3gz\" data-start=\"1262\" data-end=\"1276\">Palautusosoite<\/h2><p data-start=\"1278\" data-end=\"1356\">Joulupallo.fi (H\u00e4lls Garage Ab Oy)<br data-start=\"1312\" data-end=\"1315\">Br\u00e5t\u00f6ntie 74<br data-start=\"1328\" data-end=\"1331\">68500 Kruunupyy<br data-start=\"1344\" data-end=\"1347\">Suomi<\/p><h2 data-section-id=\"1xb9umr\" data-start=\"1358\" data-end=\"1374\">Reklamaatiot<\/h2><p data-start=\"1376\" data-end=\"1517\">Jos tuote on vaurioitunut, virheellinen tai ei vastaa tilaustasi, ota meihin yhteytt\u00e4 mahdollisimman pian osoitteeseen <strong data-start=\"1494\" data-end=\"1516\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1496\" data-end=\"1514\">info@joulupallo.fi<\/a><\/strong><\/p><h2 data-section-id=\"lh7uqj\" data-start=\"1519\" data-end=\"1538\">Yhteystiedot<\/h2><p data-start=\"1540\" data-end=\"1633\">Joulupallo.fi (H\u00e4lls Garage Ab Oy)<br data-start=\"1574\" data-end=\"1577\">S\u00e4hk\u00f6posti: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1585\" data-end=\"1603\">info@joulupallo.fi<\/a><br data-start=\"1603\" data-end=\"1606\">Puhelin +358 45 869 8986<\/p><h2 data-section-id=\"19quxkl\" data-start=\"1635\" data-end=\"1668\">Ilmoita palautuksesta tai peruutuksesta<\/h2><p data-start=\"1670\" data-end=\"1772\">T\u00e4yt\u00e4 alla oleva lomake ilmoittaaksesi, ett\u00e4 haluat k\u00e4ytt\u00e4\u00e4 peruutusoikeuttasi tai palauttaa tuotteen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-12e5e57 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"12e5e57\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f5e84f0\" data-id=\"f5e84f0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7096d6d elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"7096d6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Seuraava&quot;,&quot;step_previous_label&quot;:&quot;Edellinen&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Lomake\" aria-label=\"Lomake\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"10859\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"7096d6d\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNimi\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nimi\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tS-posti\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"S-posti\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_a53f641 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_a53f641\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTilausnumero\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_a53f641]\" id=\"form-field-field_a53f641\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Tilausnumero\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_2e0cc50 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2e0cc50\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPalautettavat tuotteet\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_2e0cc50]\" id=\"form-field-field_2e0cc50\" rows=\"4\" placeholder=\"Palautettavat tuotteet\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tViesti\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Viesti\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_9aa1358 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9aa1358\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tHaluan k\u00e4ytt\u00e4\u00e4 lakis\u00e4\u00e4teist\u00e4 peruutusoikeuttani.\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_9aa1358]\" id=\"form-field-field_9aa1358\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\">\n\t\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">L\u00e4het\u00e4<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-315c166\" data-id=\"315c166\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Joulupallo.fi haluaa, ett\u00e4 tunnet olosi turvalliseksi asioidessasi kanssamme. 14 p\u00e4iv\u00e4n peruutusoikeus Kuluttajana sinulla on kuluttajansuojalain mukainen oikeus peruuttaa ostoksesi 14 p\u00e4iv\u00e4n kuluessa siit\u00e4 p\u00e4iv\u00e4st\u00e4, kun olet vastaanottanut tilauksesi. K\u00e4ytt\u00e4\u00e4ksesi peruutusoikeutta sinun tulee ilmoittaa siit\u00e4 meille 14 p\u00e4iv\u00e4n kuluessa t\u00e4ytt\u00e4m\u00e4ll\u00e4 alla oleva lomake tai ottamalla yhteytt\u00e4 s\u00e4hk\u00f6postitse osoitteeseen info@joulupallo.fi. Palautusehdot Palautuksen hyv\u00e4ksyminen edellytt\u00e4\u00e4, ett\u00e4: Tuote on [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10859","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/joulupallo.fi\/fi\/wp-json\/wp\/v2\/pages\/10859","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/joulupallo.fi\/fi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/joulupallo.fi\/fi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/joulupallo.fi\/fi\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/joulupallo.fi\/fi\/wp-json\/wp\/v2\/comments?post=10859"}],"version-history":[{"count":1,"href":"https:\/\/joulupallo.fi\/fi\/wp-json\/wp\/v2\/pages\/10859\/revisions"}],"predecessor-version":[{"id":10860,"href":"https:\/\/joulupallo.fi\/fi\/wp-json\/wp\/v2\/pages\/10859\/revisions\/10860"}],"wp:attachment":[{"href":"https:\/\/joulupallo.fi\/fi\/wp-json\/wp\/v2\/media?parent=10859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}